Privacy Policy | Claim Your Data

1. Introduction

Claim Your Data ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contact management platform and related services.

By using Claim Your Data, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

Email address
Full name
Password (stored in encrypted form)
Organisation name (if applicable)
Job title and department (optional)
Phone number (optional)

2.2 Contact Data

When you use our service, you may input contact information including:

Contact names, email addresses, and phone numbers
Company and job title information
Tags and categorisation data
Notes and activity logs

2.3 Automatically Collected Information

We automatically collect certain information when you visit our platform:

IP address and approximate location
Browser type and version
Device information
Pages visited and time spent
Referring website

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our contact management platform
Account Management: To manage your account, process registrations, and handle authentication
Communication: To send service-related notifications, updates, and support messages
Security: To detect, prevent, and address technical issues and security threats
Analytics: To understand how our service is used and improve user experience
Legal Compliance: To comply with legal obligations and protect our rights

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored on secure servers located within the European Economic Area (EEA). We use enterprise-grade cloud infrastructure with automatic backups and redundancy.

4.2 Security Measures

We implement industry-standard security measures including:

TLS 1.3 encryption for all data in transit
AES-256 encryption for data at rest
Secure password hashing using bcrypt
Row-level security policies to isolate user data
Regular security audits and penetration testing
Multi-factor authentication options

4.3 Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

5. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw consent at any time
Right to Complain: Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113

To exercise these rights, please contact our Data Protection Officer at dpo@claimyourdata.co.uk.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Data Protection Officer: dpo@claimyourdata.co.uk
General Enquiries: hello@claimyourdata.co.uk
Data Controller: Claim Your Data is a service of Towpath Digital Ltd, registered in England & Wales, company no. 16913912. Registered office: Huntingdon Boathaven, The Avenue, Godmanchester, Huntingdon, PE29 2AF.
ICO registration: ZC210106 (Information Commissioner's Office register of fee payers)